Core Curriculum

physician leadership


physician leadership

CPL Training Modules Are:

  • Customized for your setting
  • Delivered to small or large groups
  • Sequence and length of trainings designed to meet your needs
  • Followed up with confidential coaching to ensure results

Module 1:  The Case for Physician Leadership 

There are many differing opinions as to who is at the helm of healthcare reform and transformation, but the critical question is why aren’t physicians?  In this module we’ll look at our “case” for physician leadership and its role in the new environment.  Physicians with leadership skills are uniquely positioned to play a critical role in today's healthcare changes. Through examples and facilitated discussions, participants will explore the challenges in transforming physician culture from autonomy to cooperation, and from “silos” to synergy between teams. We’ll discuss why current criteria for selecting leaders falls short in positioning people to lead, what some false assumptions people have about building physician leadership, and current challenges we face.  We’ll also look at how we can address those challenges, find solutions, and put ourselves back at the front of the ship when it comes to transforming the culture and practice of healthcare.

Module 2:  Essential Leadership Skills (Delivered in Two Sessions)

Effective leaders are consistent in demonstrating knowledge, integrity, self-confidence, and passion. They are masters of the three basic skills of communication: self-awareness, social awareness, and appreciative listening. Participants explore these leadership skills and effective communication through discussion, example, and practice exercises.

  • Part 1:  The Critical Process in Physician Leadership Development

    In this module we begin to explore the process of personal growth and its crucial relationship to effective leadership.  We look at the military's model. We examine the business case for leadership, and how the process of skill acquisition works. The concept of Emotional Intelligence (EQ) and its role in leadership is introduced.

    Part 2:  Foundational Skills 

    There are core skills that must be in place in order for higher level performance to occur.  In this module we will discuss with our participants how leadership is really about them:  their self-awareness/insight, their self-confidence, and their ability to manage their own emotions and reactions.  We’ll also show them how it is not about them:  how it is about others and how socially aware the leader is, how well the leader navigates social/political situations, how well they manage relationships.  We will also have them assess themselves against the core leadership traits that drive highly effective leaders. Participants are given examples and exercises in expanding their personal growth into effective leadership skills.

Module 3:   Building Effective Teams 

Building and sustaining effective teams is a critical function of leaders, but team building can be especially challenging with physicians who have been trained to think and act autonomously. Participants learn to recognize, and overcome, the five major dysfunctions of teams, as well as how to build trust through the recognition of both “character” and “competence”, both individually and within a team.

Module 4:  Becoming an Exemplary Communicator 

Poor communication skills are often the undoing of many a positioned leader.  Poor communication can lead to misperceptions of intent, integrity and credibility.  It can drive mistrust and a lack of “followership” within an organization.  In this module we will focus on helping the participants assess their own communication style and skill, learn how to become active listeners, how to promote dialogue, and how to enhance their non-verbal communication ability.  We will help them master the art of the “crucial conversation”, in order to be skilled at finding resolve within conversations where emotions run high and opinions differ.

Module 5:  Dealing with Disruption and Sub-Optimal Team Performance 

Disruptive behavior is directly linked to poor patient outcomes, reduced morale, and increased employee turnover. Effective leaders master the skills needed for reducing and eventually eliminating disruptive behavior and its negative consequences. Through instruction, example, and group interaction, participants learn to separate the message from the messenger, model effective communication, and master the art of the "crucial" conversation.

Module 6:  Leading Change and Maximizing Group Process 

Effective change management is a required skill of any leader within an organization.  Within this module we will help participants learn how people typically move through change, from awareness to commitment, how to manage resistance, and how to best utilize communication.  Using real-time organizational initiatives, we will also practice tactical ways to engage others in working together effectively and participating enthusiastically in the success of the group, even with "hot issues" and oppositional group members. Participants learn to appreciate and work with different communication styles, and maximize contributions from all team members.

Module 7:  Influencing and Motivating Others 

Great leaders motivate and empower others, in large part by "walking the walk" and consistently modeling leadership traits and skills. This is often demonstrated in things such as their ability to forge physician/management relationships, their appreciation and articulation of the importance of what every member of the clinical team brings to the table, their strong persuasive abilities, their ability to generate optimism in fellow team members, and their high levels of credibility with physician peers. In this module participants learn to develop their ability to influence and model leadership through credibility and integrity.  They learn how to motivate others through the power of positive reframing, the power of inclusiveness, and advanced listening skills that transform culture and inspire colleagues. 

Module 8:  Creating a Culture of Communication: Leadership, Performance and Proactive Thinking:  

Effective leaders understand the primacy of culture in healthy organizations. Overcoming separate silos of communication and creating a culture of communication is a crucial task of all healthcare leaders, and it's a top-down phenomenon that starts with leaders. Participants work together to create a plan to develop a culture of communication in their own organizations. This module covers the challenges of evaluating the status quo, transforming the culture from reactive to proactive, and shifting the mindset from external to internal regulation. Strategies for implementing and sustaining a culture of communication are offered and discussed.

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